AGENDA      (click here to download the agenda as a PDF file)
9 – 9.30 am Registration, coffee, tea & pastries
9.30 – 1 pm     MAIN SESSION (2.5 hours)

Enhancing Economic Development through Tourism Development: a Quality of Life Orientation

Session’s Focus:              This session will explore how tourism development can significantly contribute to regional economic development by adopting a quality-of-life orientation. Specifically, the speakers will address how a quality-of-life orientation to tourism development can enhance the quality of life of tourists visiting tourist sites in the State of Maryland and surrounding states, which in turn should prompt tourists to spend more money in the host communities. The speakers also will address how a quality-of-life orientation to tourism development can enhance the quality of life of residents of host communities. Doing so should help retain residents in the host communities and attract new residents, and as such increase tax revenues in these communities. Furthermore, the speakers will also discuss how a quality-of-life orientation to tourism development can enhance the quality of life of employees in the hospitality industry operating in the host communities. Doing so should enhance employee productivity and reduce turnover, which in turn should contribute significantly to the financial well-being of the hospitality industry and the economic base of the host communities.

Chair:      Joseph Sirgy
, PhD, Director, Management Institute of Quality-of-Life Studies (MIQOLS); Professor of Marketing, Virginia Polytechnic Institute & State University (Virginia Tech)
Co-Chair:    Margot Gotzmann, PhD, President, GRL (Global, Regional, Local) Development; Founder, Teaching & Healing Arts Center of SICDA; President, Social Integration and Community Development Association (SICDA)
Co-Chair:    Muzzo Uysal, PhD, Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Polytechnic Institute & State University

Opening presentation:

  • Ghassan Aidi, PhD, President, International Hotel & Restaurant Association

Panels:
Subpanel 1

  • Rebecca Dougherty Goldman, Research & Performance Metrics Manager, Office of Tourism Development, Maryland Department of Business & Economic Development
  • Mendy Nitsch, Director, Sister States Program, Department of State, State of Maryland
  • Rochelle "Rikki" Spector, Councilwoman, Dean, Baltimore City Council
  • Lara Fritts, President, Annapolis Economic Development Corporation
  • Leslie Pattison, General Manager, O’Callaghan Hotel in Annapolis

Subpanel 2

  • Pete Rose, Partner, The Franklin Partnership, LLP
  • David Grossman, Director, International City/County Managers Association (ICMA)
  • Chris Babb, Representative, NTA (f. National Tour Association)
  • Daniel Lledo, President, Greater Washington DC Chapter, Latino Hotel & Restaurant Association; Managing Director & CEO, VLC Business

Subpanel 3

  • Joseph Sirgy, PhD, Director, Management Institute of Quality-of-Life Studies (MIQOLS); Professor of Marketing, Virginia Polytechnic Institute & State University (Virginia Tech)
  • Muzaffer Uysal, PhD, Professor of Tourism, Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Polytechnic Institute & State University (Virginia Tech)
  • Margot Gotzmann, PhD, President GRL (Global, Regional, Local) Development; President, Social Integration and Community Development Association
  • Larry Hajime Shinagawa, PhD, Chair, Commission to Study the Impact of Immigrants in Maryland; Asian American Studies Program, University of Maryland College Park


1 pm – 1.30 pm

LUNCH
    (prepared & sponsored by: 49 West Cafe & Gallery, A Cook's Cafe, Chick & Ruth's Delly, HardBean, India's and Steve Lebowitz (Kneseth Israel))


1.30 pm – 5.15 pm


PARALLEL SESSIONS (sessions A-C)


Parallel Session A


Quality of Life of Local Communities. Regional Prosperity and Tourism. New Trends in Tourism and Hospitality. Cultural, Economic, Environmental, Political & Social Capital in Tourism/Hospitality.

Session’s Focus:              Policymaking challenges; Maryland and tourism host communities; social tolerance towards tourists; new trends in American tourism; tourism as multidimensional capital builder; the role of hospitality/tourism in empowering the poor.

Chair:      Joseph Sirgy, PhD, Director, Management Institute of Quality-of-Life Studies (MIQOLS); Professor of Marketing, Virginia Polytechnic Institute & State University (Virginia Tech)
Co-Chair:  Larry Hajime Shinagawa, PhD, Chair, Commission to Study the Impact of Immigrants in Maryland; Asian American Studies Program, University of Maryland College Park

Opening presentation:

  • How to Measure the Quality-of-life Impact of a Tourism Event?, Joseph Sirgy, PhD, Director, Management Institute of Quality-of-Life Studies (MIQOLS); Professor of Marketing, Virginia Polytechnic Institute & State University (Virginia Tech)

Panels:
Subpanel A1

  • Dan Nataf, PhD, Center for the Study of Local Issues , Anne Arundel Community College
  • Larry Hajime Shinagawa, PhD, Chair, Commission to Study the Impact of Immigrants in Maryland; Asian American Studies Program, University of Maryland College Park
  • Lily Qi, Special Projects Manager, County Executive's Office, Montgomery County
  • Dick Lahn,  Director, Annapolis Sustainable Business Alliance
  • Karen Riley, Director, External Public Affairs, Visit Baltimore
  • Godfrey Pratt, PhD, Hotel & Restaurant Management Department, University of Maryland Eastern Shore

Voices in discussion:  Angela Gonzales-Rowe, President & CEO, Latino Hotel & Restaurant Association    Jules Smith, Co-Proprietor, Maryland Renaissance Festival    Ahmed Farrukh, Proprietor, Motel6 in Ashland, VA

Subpanel A2

  • Chris Babb, Representative, NTA (f. National Tour Association); President, The Group Tour Company
  • Clay Hickson, Director, TowsonGlobal Business Incubator, Towson University;  Chairman Emeritus , Maryland China Business Council
  • Peter Savage, Founder, Passport Health
  • Jorge Eduardo Castillo, MBA, Member, Board of Directors, MD Hispanic Chamber of Commerce

Voices in discussion:  Humberto Ho, Vice President, Ho Brothers Development LLC


Parallel Session B


Quality of Life In the City and Tourists-Host Community Relationships

Session’s Focus:              This session will cover the connection between tourism and its effects on the quality of life (QOL) in the city as a destination community. Tourism activities in the city, when planned carefully and sustainably, have the potential to increase tourism jobs in the city as well as sales of tourism goods and services. Further, increases in tourism jobs within the city destination area should play a significant role in increasing the economic and consumer well-being of the destination city residents. It is clear that a high level of quality of life of residents of a destination sustains better quality tourism experiences in the long run. Understanding and managing the tourists –host relationships with respect to the reciprocity effects of quality of life of residents and quality vacation experiences and how this exchange and interaction may change over time would create challenges and opportunities for researchers, planners and policy makers. The session will provide guiding principles as theories, applications, and best practices in the tourism and hospitality sector. It will also present success cases of Maryland cities as attractive tourist destinations and their best practices how to get there.

Chair:     Muzzo Uysal, PhD, Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Polytechnic Institute & State University

Panels:

Opening presentation:

  • “Quality of Life  (QOL) and Tourism Research: Emerging Research Areas:  QOL in the City and Tourists-host Community Relations”, Muzaffer Uysal, PhD, Professor of Tourism, Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Polytechnic Institute & State University (Virginia Tech)

Subpanel B1:

  • Ellen Moyer, f. Mayor, City of Annapolis
  • Bob Agee, Partner, The Faux Group, Inc.; f. City Administrator, City of Annapolis
  • Lisa Craig, Head, Historic Preservation Commission, City of Annapolis

Voices in discussion: Sarah Wilkerson, Proprietor, ADEK Productions   |   William Small, Transportation Board, City of Annapolis; Proprietor, Will Get I.T. Done    |    Tony Spencer, Vice President, Social Integration and Community Development Association (SICDA); Public Information Officer, Fire Department, City of Annapolis; Proprietor, Enrapture Records

Subpanel B2:

  • Cy Paumier, Urban Design Consultant
  • Joann Vaughan, Executive Director, The Maryland Federation of Art
  • Representatives of street federations and wards

Voices in discussion:   Jim Martin, Proprietor, Freestate Press Inc.


Parallel Session C

Well-Being of Tourists, Local Residents and Employees of the Tourism/Hospitality Industry. Opportunities For Tourism And Hospitality Development.

Session’s Focus:              This session will address issues of health and quality of relaxation of tourists and visitors. Healthy food and quality of vacation & travel. Quality of touristic experience and new wellness strategies for tourism industry. Art, music & dance therapies. Cultural & artistic aspects of quality of life, the role of art for restaurants & hotel business. The session will also address the issue of well being of employees and relationship between employers, employees and visitors.

Chair:     Vince Magnini, PhD, Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Polytechnic Institute & State University (Virginia Tech)
Co-Chair:     Margot Gotzmann, PhD, President GRL (Global, Regional, Local) Development; Founder, Teaching & Healing Arts Center of SICDA; President, Social Integration and Community Development Association (SICDA)

Introductory remarks:

  • Margot Gotzmann, PhD, President GRL (Global, Regional, Local) Development; Founder, Teaching & Healing Arts Center of SICDA; President, Social Integration and Community Development Association (SICDA)

Opening presentation:

  • "The Well-Being of Travelers and Providers: Some Initial Insights.", Vince Magnini, PhD, Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Polytechnic Institute & State University (Virginia Tech)

Panels:
Subpanel C1:

  • Danielle Dimitrov, Ed. D., Hotel Management, Hospitality Sales, Sustainable Tourism, Hospitality HRM, Facilities Management in Hospitality, School of Recreation, Health, and Tourism, Tourism and Event Management Program, George Mason University, CEHD
  • Carol de Rosa, Senior Vice President, Passport Health; Member, Board of Directors, Maryland-China Business Council
  • Cynthia Gossage, PhD, Chair, Department of Nutrition, Foods, and Hospitality Management, Prince George’s  Community College

Voices in discussion:          Brian Cahalan, Owner, 49 West Café, Winebar & Gallery   |   Craig Sewell, Proprietor, A Cook's Café; Chesapeake School of Cooking  |   Steve Lebowitz, Cooking Committee, Kneseth Israel Congregation   |   Raghu Suraj, Indies Restaurant   |    Gary Amoth, Proprietor, Hardbean Coffee & Booksellers in Annapolis   |   Ted Levitt, Proprietor, Chick & Ruths Delly; Scotlaur Inn Bed & Breakfast  

Subpanel C2:

  • Linnell Bowen, Executive Director, Maryland Hall for the Creative Arts
  • Dorita Berger, PhD, MT-BC, LCAT, Owner, The Music Therapy Clinic
  • Fabiana Franco, PhD LLC, Clinical and Consulting Services

Voices in discussion:          Rabbi Moshe Weisblum, PhD, Kneseth Israel Congregation  |   Bozica Myers, Director, Holistic Health Coach, Atami Day Spa  |   Kathleen Glaser, educator, Center for Courage and Renewal   |   Michael Glaser, f.  Maryland Poet Laureate; Professor Emeritus, St. Mary’s College

5.15pm – 5.45pm Summary meeting of Organizers, Partners and Chairpersons
< main conference page